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NII Holdings Selects Teradata to Increase Customer Retention; Nextel de Mexico Becomes First Mexican Telecommunications Company to Implement Teradata Data Warehouse

September 30, 2002 at 2:23 PM EDT

DAYTON, Ohio--(BUSINESS WIRE)--Sept. 30, 2002--NII Holdings, Inc. (formerly Nextel International), one of the world's leading providers of fully integrated digital wireless communication, has selected Teradata, a division of NCR Corporation (NYSE:NCR), to provide advanced data warehousing technology and business solutions for Nextel de Mexico, NII Holdings, Inc.'s largest operator. Nextel de Mexico is the first Mexican telecommunications company to implement a Teradata solution.

With a focus on improving customer retention, Nextel de Mexico needed a faster, more efficient way to calculate monthly churn and detect potential problems. By gaining a single, enterprise-wide view of its customers and initiating the use of predictive modeling and multi dimensional reports with its new Teradata solution, Nextel de Mexico will be identifying those customers most likely to churn, and will be taking appropriate action. This timely access to integrated information enables the company to take preventive measures and increase customer retention.

"Teradata's approach of focusing on solving the business challenge rather than solely addressing technology issues was a key factor in our decision," said John McMahon, vice president of business operations, NII Holdings, Inc.

"Customer churn continues to be a big issue for the industry. And churn reduction is perhaps even more important for business-to-business providers such as Nextel," said Jack Knapp, vice president of communications industry marketing at Teradata. "When you lose one business customer, it has a much greater impact on the bottom line than losing a single consumer account. Teradata's warehousing solution provides the foundation to support Nextel's rapidly expanding growth."

About NII Holdings, Inc.

NII Holdings, Inc., formerly known as Nextel International, is a substantially wholly owned subsidiary of Nextel Communications (Nasdaq:NXTL). NII has operations in Mexico, Brazil, Peru, Argentina, Chile and the Philippines. NII offers a fully integrated wireless communications tool with digital cellular, text/numeric paging, wireless Internet access and Nextel Direct Connect(R), a digital two-way radio feature. Visit the website at www.nextelinternational.com.

About Teradata Division

Teradata, a division of NCR Corporation (NYSE:NCR), is the global leader in enterprise data warehousing and enterprise analytic technologies and services. For more information, visit www.teradata.com.

About NCR Corporation

NCR Corporation (NYSE:NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 30,400 people worldwide.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

Nextel, the Nextel logo, Nextel Online, Nextel Business Networks and Nextel Direct Connect are trademarks and/or service marks of Nextel Communications, Inc.

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CONTACT: Teradata Division
NCR Corporation
Virve Tremblay, 937/445-1863
virve.tremblay@ncr.com